Q: What forms of payment do you accept? A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept Shopify payments and Paypal.
Q: How long will it take to receive my order? A: Shipping times vary depending on the item and your location. Most items ship within 5 days of placing your order, and delivery times typically range from 5-15 business days. We will provide you with an estimated delivery date once your order has shipped.
Q: Can I track my order? A: Yes, once your order has shipped, we will provide you with a tracking number and instructions on how to track your shipment.
Q: What if my item arrives damaged or defective? A: If your item arrives damaged or defective, please contact us within 24 hours. You can find more details on return policy page.
Q: Can I cancel my order? A: If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-317-561-8910, or email info@commercialequipmentdirect.com any time. You can find more details regarding cancellations in our return policy.
Q: Do you offer returns? A: We offer returns in some cases and it will vary by the product and manufacturer's return policies. Please see our refund policy for more information.
Q: What if I have a question about a product? A: If you have a question about a product, please contact us and we will be happy to provide you with more information.
If you have any additional questions or concerns, please don't hesitate to contact us. Thank you for choosing us for your commercial equipment needs!